Phone: (815) 784-2327|Email:

New Bill Payment Portal- Invoice Cloud is Live!

On July 25, 2023, the City began partnering with Invoice Cloud, a third-party payment processor, to streamline the City’s billing processes and therefore providing more cost-effective and efficient as well as environmentally friendly billing and payment options. Invoice Cloud provides a portal that gives residents the ability to login and view their bill, usage history, and past bills but also pay using the following payment options:

• E-check

• Credit/debit cards

• PayPal, Apple Pay, Venmo and other mobile payment services

• Auto Pay

Additionally, residents can also sign up for text reminders when payment due date is nearing and opt for the environmentally friendly and cost-efficient option of paperless billing.

So what’s next?

If you’d like to use the online portal and Invoice Cloud services, please click here. If you already receive your bill electronically or have signed up to our direct debit billing, you do not need to sign up again for these services through Invoice Cloud.

If you don’t want to use the online portal and Invoice Cloud services: keep paying your bill like you always have- in person at City Hall, dropping your payment in the utility drop box, or mailing your payment in. If you do not sign up to the portal, your billing format and bill payment will remain the same.

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