Department of Public Works
The services and projects that are provided by the Public Works Department are necessary to promote public health, personal safety, mobility, economic growth, and civic pride to our residents, businesses, and visitors. As Public Works Professionals, our commitment to the City is to provide services and perform projects in a safe, cost effective, and professional manner that achieves excellence through our employees. This process links the City’s strategic principles to the Public Works planning process that helps guide us to achieve customer satisfaction. There are four Public Works Divisions: Streets, Forestry, Sewer Collection and Treatment, and Water Supply, Distribution and Metering Division.
Water Quality Information
Sediment exists in many areas of the City’s water system, typically in the older part of town or areas where low flow occurs. Because rust is heavy, it usually sinks to the bottom of water main pipes. When there is a disturbance in the flow of water, the rust gets stirred up and ends up turning the water yellow, brown, or discolored. Problems can be caused by water main repairs, a change in water flow direction, or the use of a fire hydrant by the City or Fire District.
The City maintains 31 miles of water main pipes that run along the City Streets throughout the town. There are over 1900 homes that are connected to the City’s water system. When there is a problem with the water system, each area of town may or may not be effected. To help direct the man power to identify the problem area, it is important to reach out to the City directly. The most effective way for Public Works to respond to a water quality issue is to call City Hall at (815) 784-2327. City Hall personnel will email Public Works with the address information or area location, helping Staff to address the problem in a more-timely manner.
If the City’s water system is clear and you are still experiencing problems, the source may be within your home’s plumbing, verify if the brown water is coming from the hot-water taps only or the cold-water taps. If brown water is coming from hot water taps, then it could mean that sediment has built up in your hot water heater, and depending on the age, it may need to be replaced or cleaned.
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Genoa Street Water Main Repairs and Well #4 Improvements
The City recently completed water main improvements on Genoa Street and is currently upgrading Well No. 4. These improvements were financed by the Public Water Supply Loan Program (PWSLP), which is administered by the Illinois Environmental Protection Agency (IEPA) and receives a portion of its money to fund these types of projects from the U.S. Environmental Protection Agency. The Water Main Improvements project included replacing small diameter pipe with 8-inch pipe, replacing fire hydrants, valves, and water services along Genoa Street, Hill Street, and Railroad Avenue. Improvements to Well No. 4 include replacement of the pumping equipment (pump and motor), piping, meter, valves, motor control center, and addition of an emergency generator. These improvements will improve the reliability of the water system for area residents and businesses. The total project cost was $1,459,000, of which IEPA provided a grant of $800,000, and the City will repay the loan for the remainder at a low-interest rate over 20 years.
Repainting of North and South Water Towers
Repair and repainting of the City of Genoa’s South Water Tower on Cherry Lane were financed by the Illinois Environmental Protection Agency’s Drinking Water State Revolving Fund (DWSRF). The DWSRF is administered by the Illinois Environmental Protection Agency and receives a portion of its money to fund these types of projects from the U.S. Environmental Protection Agency. This project is being funded by an IEPA low-interest loan/grant fund. This project includes repairs and cleaning done to the inside of the water tower as well as repainting of the exterior of the water tower, including the placement of the City’s new logo. Now complete, these repairs will improve water quality for area residents and businesses in the City by minimizing disruption from having to drain and fill the tower to perform any required maintenance. SRF programs operate in each state to provide communities the resources necessary to build, maintain, and improve the infrastructure that protects on of our most valuable resources: water.
The repainting and improvements to the City’s North Water Tower on Prairie Street were financed by the Public Water Supply Loan Program (PWSLP), which is administered by the Illinois Environmental Protection Agency (IEPA) and receives a portion of its money to fund these types of projects from the U.S. Environmental Protection Agency. This project includes repairs and cleaning done to the inside of the water tower as well as repainting of the exterior of the water tower, including the placement of the City’s new logo. Now complete, these repairs will improve the life of the tank, improve water system reliability for area residents and businesses. The total project cost was $455,000, of which IEPA provided a grant of $341,000 and the City will repay the loan for the remainder at a low-interest rate over 20 years. SRF programs operate in each state to provide communities the resources necessary to build, maintain, and improve the infrastructure that protects one of our most valuable resources: water.
Water and Sewer Rate
Water and sewer rates are based on usage of 1,000 gallons. To view current water and sewer rates, visit our bill payment page here.
Sewer Line Financial Assistance Program
The City offers a financial assistance program for residents who may need repairs to their house sewer line. This program was intended to help residents finance the cost of video inspection of their house sewer lines to determine repairs. If repairs are needed, the program can assist residents with the cost of repairs up to $3,500. Payments are to be made on a monthly basis per the agreement with the City of Genoa.
With any further questions, please contact the City of Genoa at (815) 784- 2327.
Water Quality Report
Each year a water quality report is published to provide you with important information about your drinking water and the efforts made by the Genoa water system to provide safe drinking water. The source of drinking water used by Genoa is Ground Water. Please note that the reports for the previous calendar year are received and posted in late spring / early summer. For example, the 2021 Annual Water Quality Report was received and published in May of 2022.
If you have questions about this report please contact the Director of Public Works Janice Melton (815) 784-2271