Garbage and Recycling Services
Flood Brothers provides waste hauling services to the residents of Genoa. Flood Brothers has been a local family-owned and operated company for five generations. Flood Brothers provides service in more than 200 communities, including residential and commercial services in Pingree Grove, Hampshire, and Lake in the Hills. Over five years, working with Flood Brothers will save the City of Genoa taxpayers over $624,000. Seniors will continue to receive discounted rates.
Flood Brothers bills residents directly; you will no longer be billed for garbage and recycling pickup by the City. While Flood Brothers will be sending a quarterly billing statement, residents will have the option to pay Flood Brothers monthly. The current Flood Brothers rate is $21.00 for non-seniors and $19.00 for seniors.
The collection days are Monday for North of Route 72 and Tuesday for South of Route 72. Pick-up times may vary.
Please find additional information here:
Quality Customer Service is a Top Priority
Customer service is important to Flood Brothers. Genoa will be assigned a dedicated management team and daily supervisor. The customer service office is staffed Monday to Friday 7:30 am to 5:30 pm and Saturday 8 am to 12 pm. There is an after-hours, 24/7 response system and 24-hour emergency dispatcher. There is a dedicated email for Genoa residents, email@example.com
Environment, Safety, and Community
The environment, safety, and giving back to the community are all part of Flood Brothers’ culture. As an added benefit to the City, Flood Brothers will provide waste and portable toilet services at City events, as well as provide an annual shredding event for Genoa residents, at-your-curb hazardous waste pick-up, electronics recycling, and more.
Yard Waste and Brush Pickup Collection Program
In order to save tax payer dollars, brush pick-up will be a service that will now be provided by Flood Brothers rather than the City. Brush pick-up services will be provided from April through Mid-December.
- Flood Brothers will pick-up brush on your regular scheduled garbage and recycling pick-up day.
- Residents’ brush must be stacked and tied with a material accepted at the compost site along the curb or street’s edge to be picked up by Flood Brothers.
- Bundles may not exceed 50 pounds in weight per bundle, 4’ long, or more than 2’ in diameter.
- The service is limited to 3-inch diameter limbs and Y sections.
Please do not place brush in the street. Fine brush clippings, leaves, weeds, yard, and garden waste are not accepted with brush pick up, but will be picked up as part of the Flood Brothers yard waste service if they are in brown kraft bags or a 35-gallon garbage can clearly labeled “yard waste” on the container. Alternatively, residents may rent a yard-waste container from Flood Brothers.
After storms or high winds, Public Works will pick up debris on a case-by-case basis.
Please do not blow leaves into the street or rake them to the curb. Public Works does not have the correct equipment to suck up leaves and leaves in the street clog the City’s Street Sweeper.