Phone: (815) 784-2327|Email:

Municipal Building Lobbies Closed until April 8th

For the safety of City employees and our residents and based on recommendations from local, state, and federal health officials, the Municipal Center lobbies will remain closed. As of right now, the City Hall and Police Department lobbies are scheduled to reopen on April 8, 2020. The City will remain operational but services that are normally handled in-person will be handled via telephone, email, or mail. 

DeKalb County UNITES Survey for Small Business Owners

The DeKalb Chamber of Commerce is coordinating a feedback effort to gather information on how ALL DeKalb County small businesses are being impacted by the COVID-19 pandemic.

The intent of this survey is to gather feedback from small businesses throughout the county during this difficult time by sharing challenges, ideas for help, and ways to support others. If you are a small business owner, please take a few minutes to complete this survey to help direct the efforts of this new group- DeKalb County UNITES.

Click here to take the survey. 

Please Don’t Flush Wipes

As our community works to sanitize our homes and businesses due to Covid-19, the Public Works Department wants to remind residents that disinfecting wipes and paper towels need to be disposed of along with household garbage and are not to be flushed down the toilet.

Wipes, paper towels, and similar products do not break down like toilet paper and are not designed for the public sanitary sewer system. They can cause clogging, backups, and overflows. Even wipes labeled flushable will interfere with sewage collection and treatment.

Unfortunately, the City’s sewer system is already being negatively effected by wipes and similar products that are being flushed. Please be wise and throw away not flush away.

Change in Waste Management’s Services

Waste Management has notified the City that due to COVID-19, pick-up of bulky items, such as large items outside the cart, is suspended until further notice.

Currently (as of 3/20/20), other pick-up services will remain the same. If there are any other changes in service, the City will notify residents via social media and the City website.

2020 Census

Have you received your 2020 Census invitation to respond via the USPS? Making sure that you are counted in the 2020 Census is critical for funding and it only takes a few minutes to respond online, by phone, or by mail!

• The Census is important for funding: The Census count affects state and federal funding for our community over the next decade. $675 billion in annual federal funding is tied to the census. Every person who is not counted may result in a loss of over $2,000 in funding per year.

• It’s easy: the Census form includes nine questions about each person’s age, gender, race, and relationship to the householder. It should take less than 10 minutes to fill out for most households.


Bar/Restaurant Closures

As we all know, the Governor has mandated the closure of bars and restaurants for dine-in customers. We are aware of the tremendous strain this puts on our local business and their families.

We at the City of Genoa value all of our local businesses and the investment you have made in our community. Going forward, please feel free to send us your updated business hours, curbside pick-up instructions, etc via Facebook messenger. To assist you in your announcement of service changes, we will post your information on the City website and Facebook page.

We are all in this together.

Mark Vicary

Municipal Lobbies Temporarily Closed Until March 30th

March 16, 2020


For the safety of City employees and our residents and based on recommendations from local, state and federal health officials, the Municipal Center lobbies will be closed as of Tuesday, March 17, 2020. As of right now, the City Hall and Police Department lobbies will reopen on March 30, 2020, however, this date may change. The City will remain operational, but services that are normally handled in-person will be handled via telephone, email, or mail.


The Police Department remains fully operational, but officers will be deferring activities that involve unnecessary personal contact. Public Works and utility services will remain operational, however, the Department will be modifying services so as to lessen personal contact with residents.



City Hall Phone #: (815) 784- 2327

Police Department Phone # (non-emergency): (815) 784-6623 (during business hours)

   (815) 784-2526 (after business hours)

City Hall dropbox is located in the west parking lot.


Please call 911 in an emergency.

COVID-19 Press Release


Mayor Mark Vicary and Staff of the City of Genoa are closely monitoring the COVID-19 (Coronavirus) pandemic. The City has been receiving updates via conference calls from the Governor’s Office who has been working closely with the Illinois Department of Health and CDC. The City encourages residents to use the DeKalb County Health Department as a resource or contact the Illinois Coronavirus Hotline at 1 (800) 889-3931 with any questions or concerns.


As of now, cases of COVID-19 have not been reported in DeKalb County; however, it is expected that this virus will impact every part of our nation at some point. The City is recommending that residents follow the advice of public health officials, including:


  • Wash your hands often with soap and water for at least 20 seconds. If soap and water is not available, use an alcohol-based hand sanitizer.
  • Do not touch your eyes, nose, or mouth with unwashed hands.
  • Avoid close contact with people who are sick.


To ensure the health and welfare of fellow residents and City employees, we ask that anyone who is ill avoid visiting public places and public events. If you have a concern that can be communicated via phone rather than in person at City Hall, please do so. Utility payments can also be made online via our website. As of right now, public meetings of the City Council, Boards, and Commissions will take place as scheduled.


Lastly, if you are ill and require emergency services from our Police Department and/or Fire District, we ask that you inform the 911 dispatcher of any potential illness in your location.


We will notify the community of any significant updates as they become available via social media and our website. For more information regarding COVID-19, please contact the DeKalb County Health Department Communicable Diseases Department at (815) 748-2467.

Coronavirus Resources

Have questions or concerns regarding Coronavirus? Please reach out to the DeKalb County Health Department Communicable Disease Department at (815) 748-1467. 

“The DeKalb County Health Department (DCHD) is closely monitoring the fast-changing Coronavirus Disease 2019 (COVID-19). DCHD is in regular communication with, and following guidance, provided by the Illinois Department of Public Health (IDPH) and the CDC on the changing COVID-19 situation. DCHD’s Communicable Disease  staff routinely monitor and investigate disease transmission and response, which is the case with this new virus.”

For more information, visit the Health Department’s website by clicking here

©2024 City of Genoa, IL.